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About the Authors

Chandran Mylvaganam
Chandran Mylvaganam was Chief of Staff to three Ministers of Transportation in the Ontario government from 1990 to 1995. Major projects delivered during his tenure included Highway 407 (the world’s first all-electronic toll highway), graduated licensing for new drivers and the privatization of the Urban Transit Development Corporation.

Since 1995 he has operated his own consulting practice, specializing in alternate service delivery, public-private partnerships, transportation policy and energy policy. His clients have included the private sector as well as government. Some of the projects he has worked on are the bid for the Fredericton – Moncton toll highway, the 1999 privatization of Highway 407, evaluation of third party delivery programs for the Canadian government and analyses of Ontario’s electricity industry. He taught in the Division of Management at the University of Toronto at Scarborough and currently is an adjunct professor of management at Northwood University in Midland, Michigan.

He is the author of papers on alternate service delivery, defence policy, isotopes and magnetism.

He has a B.Sc. (first class honours) from the University of Ceylon, a M.A. from the University of Rochester, a M.B.A. from York University and a Ph.D. from the University of Manitoba.

Sandford Borins
Sandford Borins is Professor of Public Management in the Joseph L. Rotman School of Management at the University of Toronto and the Division of Management at the University of Toronto at Scarborough, where he served as Chair from 1991 to 2003.

He is the author of numerous articles on public management, as well as five books, the three most recent of which are The New Public Organization, co-authored with Kenneth Kernaghan and Brian Marson (Institute of Public Administration of Canada, 2000), Political Management in Canada, co-authored with the Hon. Allan Blakeney, former premier of Saskatchewan (University of Toronto Press, 1998), and Innovating with Integrity: How Local Heroes are Transforming American Government (Georgetown University Press, 1998). His first book, The Language of the Skies: The Bilingual Air Traffic Control Conflict in Canada (McGill-Queen’s, 1983) was recognized as one of the twenty best books in English supported by the Social Science Federation of Canada between 1940 and 1990.

From 1995 to 1998 Professor Borins was a member of the board of directors of the Ontario Transportation Capital Corporation, which developed Ontario’s Highway 407, the world’s most advanced electronic toll road. This experience led to his co-authorship of this book, and is also reflected in the book.

Professor Borins received his B.A. magna cum laude from Harvard University in 1971, his Master in Public Policy from the Kennedy School of Government in 1974 and his Ph.D. in Economics from Harvard University in 1976.

For more information about Sandford Borins, please visit his home page at www.utsc.utoronto.ca/~borins.